Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Are you a Carer or do you have a Carer?
Do you look after a family member or friend who couldn’t manage without your help? Perhaps you look after someone who is frail, ill, has a disability, mental ill health, ... [continue] Are you a Carer or do you have a Carer?
Complaints and compliments
We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you ... [continue] Complaints and compliments
Email the surgery
REMINDER FOR PATIENTS – the e-mail system of communication with the practice is NOT FOR MEDICAL EMERGENCIES OR ADVICE. Please DO NOT use this email address for ordering repeat prescriptions. ... [continue] Email the surgery
General Data Protection Regulations (GDPR)
Your Data and the NHS The health and social care professionals who provide you with care, miantain records about your health and any treatment or care you have received previously ... [continue] General Data Protection Regulations (GDPR)
How to register
Catchment area Before filling out a registration form, check you are in our catchment area or download our practice area map. Find out which GPs you can register with on the ... [continue] How to register
Named Accountable GP
The GP contract for 2015-2016 now requires practices to allocate a named, accountable GP for all patients (including children) who will take lead responsibility for the co-ordintation of all appropriate ... [continue] Named Accountable GP
Patient Advice and Liaison Services
PALS provides information, advice and support to patients, familes and their carers. Below are the links to the PALS services at our two local hospitals. The Countess of Chester Hospital Mid ... [continue] Patient Advice and Liaison Services
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Patient Transport Service
Booking non-urgent ambulances for transport to hospital appointments: From the 1st July 2016 West Midlands Ambulance Service (WMAS) will provide a non-emergency patient transport service to those patients deemed eligible ... [continue] Patient Transport Service
Referrals
NHS e-Referral Service is a service that lets you choose your hospital or clinic and book your first appointment. When you and your GP agree that you need an appointment, ... [continue] Referrals
Updating your details
If you change your name, address or telephone number, please let our receptionists know by completing the online form below or emailing tarporley.healthcentre@nhs.net or by writing to us. If you ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
This practice supports the government’s NHS Zero Tolerance campaign. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 22nd October, 2014
